Claude consulting, for businesses that actually have to run on it.

What a consultant does that a subscription does not

The subscription is the model. It doesn't come with anyone who knows your business. A consultant does three things it can't.

• Configuration. Connectors to the tools you already run, skill and prompt libraries that hold how your business works, and review steps so an output is safe to act on.
• Workflow design. Which work moves to Claude first, where Claude stops and a person takes over, and where the output goes.
• Adoption. Getting the people who do the work to use it every day: training on their own tasks, then weekly office hours while the work settles in.

When you need one, and when you don't

Not every business with Claude needs help. The test is whether the problem is Claude or the business. Claude problems get solved with a subscription and some reading. Business problems, where the work itself has to change, are what a consultant is for.

You probably don't need a consultant if:

• One or two people use Claude for their own work and are happy with it. An afternoon of reading covers that.
• The work is one task with one owner who has time to figure it out. They'll do it better than a consultant, because they know the task.
• You haven't decided Claude is worth the team's time. A consultant can't make that call for you.

You probably do if:

• The work crosses people or systems: intake that touches three tools, a month-end close that involves four people, onboarding that runs across two platforms.
• Claude is installed and nobody uses it, or one person uses it and nobody else can.
• The output has to be right every time, and someone has to own the review.
• You can name the problem, and nobody inside has the hours to build the fix.

How Shannon works

Claude is the only AI we build with or train teams on. The people on our client engagements hold Anthropic's Claude certifications.

Think of us as your team's AI engineers. We work inside your business: on site when we can, remote or hybrid when that works better. We set up Claude and train your team on your own documents and tasks, then hold weekly office hours while your people start building their own skills. And we build with AI: connectors, apps and tools for a problem you can already name, tested against your real work. A first engagement runs about three months. Most clients keep us on after that, by the quarter or the year. Pricing by proposal.

If you run a small business, the small-business page covers the workflows we see most: reconciliation, overdue invoices, the month-end close, and the Monday-morning brief.

What it costs

Pricing is by proposal. There's no rate card, because engagements vary more in shape than in hours. What to expect:

• An intro call at no charge, to find out whether we can help.
• A written proposal with a fixed scope, a timeline, and a price.
• A kickoff and a defined scope, not an open-ended arrangement.
• Most clients keep us on after the first engagement, by the quarter or the year, on a new proposal.

How to choose a consultant

Before you hire anyone, us included, check three things: whether the firm is in the Claude Partner Network directory and at what tier, how many of its people hold one of Anthropic's Claude certifications, and whether it can name a client your size with real numbers. The buyer's guide covers those and four more.