Claude Implementation · For Small and Midsize Businesses

You have Claude. We make it work.

We help businesses move from experimenting with Claude to running on it.

The problem

Access isn't the problem. Implementation is.

Claude is extraordinarily capable. The bottleneck is almost never the technology — it's the translation from raw capability into how your business actually runs.

Experimenting, not implementing

Occasional use that hasn't changed how the business runs.

Generic prompts, generic results

Configuration is what turns a general-purpose tool into yours.

No one owns it

Implementation falls between IT, operations, and whoever suggested it.

Where we come in
Small businesses move fast. With the right implementation, Claude moves with them.

Named for Claude Shannon, the mathematician who founded information theory, we treat working with Claude as a learnable, systematic practice.

Services

Two ways to work with us.

Both include setup, both start with a conversation, and pricing is by proposal.

Education + consulting

Adopt

For teams that know AI matters but don't yet know where to start. We train your team, audit your workflows, and map what to move to Claude first.

  • Team training built around your use cases
  • Workflow audit across the business
  • Opportunity map with priorities
  • Consulting through adoption
Pricing by proposal
Learn more
Deployment + software

Build

For a specific problem that needs a working system. We build it, test it against your real work, and hand it over running.

  • Skill and prompt libraries your team owns outright
  • User guides written for your team
  • Custom tools and integrations where the problem calls for them
  • Built and tested against your real inputs
Pricing by proposal
Learn more

Not sure which fits? If you can already name the problem, start with Build. If you can't yet, start with Adopt. Most engagements grow from one into the other.

Approach

What an engagement looks like.

The same shape every time, whatever the problem.

Diagnose before prescribing
Every engagement starts with a workflow audit. We find the leverage before recommending anything.
Build for your context
Prompts, systems, and workflows built around your specific business — not someone else's template.
Test against real outputs
Does it save time? Does it improve quality? We iterate until the answer is clearly yes.
Own everything, keep building
Everything we build is yours to run and extend. Most clients keep going anyway, because once the first system works, the next one is obvious.
Industries

Built for specific industries.

We work in specific industries and go deep on each. The pages below cover the workflows, terminology, and decisions that shape the work in that field.

Leadership

Who you're working with.

Founder
John Crowley

John Crowley is the founder of Shannon Advisory. He is a graduate of West Point, Harvard Business School, and Harvard Kennedy School, with experience across some of the world's leading institutions and venture-backed startups, and works with small and midsize businesses on Claude implementation.

West Point Harvard Business School Harvard Kennedy School
Goldman Sachs Blackstone McKinsey & Co.
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Partner
Ryan Kashtan

Ryan Kashtan is a partner at Shannon Advisory. He began his career as an attorney at Davis Polk & Wardwell before moving into management consulting at Boston Consulting Group. He holds a JD from Harvard Law School, where he graduated cum laude, and a BA in Public Policy from Duke University.

Duke University Harvard Law School
Davis Polk & Wardwell Boston Consulting Group
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Client work. One completed engagement in legal services, a deadline-driven, document-heavy operation. The detailed case study publishes once the client approves it.

See the work

Shannon Advisory is a member of the Claude Partner Network.

Get started

Claude can do more for your business once it's configured for how you run it.

An honest conversation about where your business is and whether we can help.

Book a call