Writing

Claude implementation notes

Notes on implementing Claude in a small or midsize business: which workflows to configure first, when to use Cowork or change models, how to connect Microsoft 365, and what enterprise data commitments actually cover. Written by Shannon Advisory's co-founders from client engagements.

Claude for Google Workspace: Two Tools, Not One

Claude in Google Docs, Sheets and Slides is a sidebar add-on plus three connectors, with different limits and setup paths. Where each one stops.

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Claude Opus 5.5 vs Opus 5: Cost, Effort, What to Test

Opus 5.5 costs about 40% less to run than Opus 5 on typical work. Where the savings come from, why medium effort now holds up, and what to re-test first.

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Where Your Files Go When You Upload Them to Claude

Uploading a file to Claude is a storage question, not a training one: where it sits, who can open it, how it leaves, and the setup choice that matters.

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When to Use Cowork, Switch Model Families, or Change Effort

Cowork, model family, and effort fix different failures. How to diagnose which dial a Claude problem needs, and why autonomy raises the model bar.

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Why AI Companies Don't Train on Enterprise Data

Anthropic, OpenAI and Google don't train on enterprise data. The contracts, audits, and incentives that make the claim credible, and where the risk lives.

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Claude Microsoft 365 Connector: Which Write Scopes to Grant

Claude's Microsoft 365 connector can send email, edit calendars and change SharePoint files. The five write scopes, their risks, and the admin controls.

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What Is Claude Implementation (and What It Isn't)

Claude implementation isn't using Claude. Why the implementation gap exists, the three ways it breaks, and what makes a workflow your team keeps using.

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Why We Named This Shannon Advisory

Claude Shannon proved noise can be designed around. Why the firm is named for him, and what his 1948 paper, 1952 talk and 1956 warning say about the work.

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